Comdial and FXT Guida Utente Pagina 27

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Tagging Calls
You can tag a call with a text identifier that Corporate Call displays whenever this call is
viewable. This feature is used for identifying calls that the system returns as a result of a
Transfer or Hold Recall. A call tag is stored in the Call History and is also visible with
Comdial’s Impact Attendant and Impact Group CTI applications.
To tag an active call, follow this procedure:
1.
Press F5 on the keyboard.
2. Type the tag message in the pop-up dialog.
3.
Click OK to end.
Using Corporate Call GCA70–363
Tagging Calls – 23
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